legislation

• Catering
• Further Education (Key Stage 5)

legislation

Which 2 of the licensing objectives must a license holder promote?

1. Protection of disorder
2. Selling alcohol to minors
3. Prevention of crime
4. Maximizing profits

What are 3 items used legally to measure alcohol when serving?

1. Measuring cup
2. Stamped glass
3. optic
4. automatic dispense

Which legislation governs the bar person's actions when serving alcohol to intoxicated individuals?

1. Traffic Regulations Act
2. Food Safety Regulations
3. Licensing Act
4. Public Health Act

If you refuse to serve someone because they are drunk what should you do?

4 young looking people enter a bar and 1 orders alcohlic drinks for the group .The bar tender asks for ID a drivers licence is provided and beer is served.What should the bar tender of done?

1. Ask for each individual's proof of age.
2. Serve the beer without asking for proof of age.
3. Refuse to serve the beer without explanation.
4. Assume they are of legal drinking age.

What should the server do if a customer complains of a tough and chewy steak?

1. Ignore the complaint
2. Agree with the customer
3. Check if the customer would prefer an alternative
4. Apologize and offer to replace the steak

Which legislation protects the customer from unfair business practices?

1. Customer Rights Regulation
2. Consumer Protection Act
3. Business Ethics Law
4. Fair Trade Act

Which legislation ensures the safety of products for consumers?

1. Quality Assurance Law
2. Product Liability Regulation
3. Consumer Product Safety Act
4. Consumer Goods Protection Act

Which are of legislation protects the customer in this way?

1. sale and supply of goods
2. Privacy Rights Law
3. Data Security Regulation
4. Customer Information Protection Act

If a customer is not satisfied with the outcome, who has authority to take action?

1. trading standards ,local council
2. Marketing Department
3. Sales Team
4. Customer Support Team

In which legislation has the bartender broken if they pour a short measure?

1. Licensing Act 2003
2. Weights and Measures Act 1985
3. Food Safety Act 1990
4. Health and Safety at Work Act 1974

State a consequence for a licence
holder for serving a person who is underage?

Which legislation states a menu and price list must be on display at the entrance of a restaurant?

1. Consumer Rights Act 2015
2. Health and Safety at Work Act 1974
3. price marking
4. Licensing Act 2003

Which action is appropriate if a bartender suspects drug dealing?

1. Sell drinks to the suspected individuals to gather more information.
2. Observe and report suspicious activities to management. ie Line manager.
3. Confront the suspected individuals without any evidence.
4. Engage in conversation with the suspected individuals.

Give examples of people whose rights are protected under anti-discrimination
law?